Terms and conditions
Welcome to CleanStation. These terms and conditions govern your use of our website www.cleanstationservices.com and our services, including mobile car washing and detailing, exterior house cleaning, commercial vehicle washing, domestic house cleaning and commercial property cleaning. By accessing our website and using our services, you agree to these terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.
Services
Car Valeting & Detailing
We provide mobile car washing and detailing services at your location. Our services include exterior washes, ceramic coating, interior cleaning and other detailing tasks as per the selected package. Water and electricity are not required for all packages except the 3-5 year ceramic coating package. Parking is required next to the vehicle. The vehicle has to be unlocked for most packages, please remove all personal belongings prior to the requested service.
Commercial vehicle washing
Our team offers a professional cleaning service for commercial vehicles, ensuring your vehicles are well maintained.
Domestic house cleaning
We offer comprehensive house cleaning services, including dusting, vacuuming, mopping, and other cleaning tasks to keep your home spotless.
Commercial property cleaning
Our commercial property cleaning services are designed to maintain the cleanliness and hygiene of office spaces, retail establishments and other commercial properties.
Booking
Booking confirmation
All bookings are subject to availability. You will receive a conformation email once your booking is confirmed. Please review the details and notify us of any discrepancies immediately.
Cancellations and rescheduling
Cancellations made 24 hours or more before the appointment will be fully refunded. Cancellations within 24 hours or no-shows will not be refunded. To reschedule, please contact us at least 24 hour before your appointment.
Access requirements
For mobile car washing and detailing, please ensure your vehicle is accessible and parked in a suitable location. For house and commercial cleaning, please ensure access to the property and any necessary instructions are provided.
Payment Terms
Payment methods
We accept cash, credit/debit cards, Apple Pay, Google Pay. Payment is due upon completion of the service unless otherwise agreed.
Pricing
All prices are subject to change based on the condition and size of the vehicle or property. You will be informed of any price adjustments prior to the commencement of service.
Liability
Damage and loss
We take great care in providing our services, However we are not responsible for any pre existing damage or loss that occurs during the service. Please notify us of any concerns immediately.
Limitations of liability
Our liability is limited to the amount paid for the specific service provided. We are not liable for any indirect, accidental, or consequential damages.
Privacy policy
Please refer to our privacy policy for information on how we collect, use and protect your personal data.
Changes to Terms and Conditions
We may update these terms and conditions from time to time. We will notify you of any changes by posting the new terms and conditions on this page. You are advised to review these terms periodically for any changes.